What personal information do we collect from the people that visit our blog, website or app?
When making a reservation for a tour or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details.
When do we collect information?
We collect information from you when you make a reservation, fill out a form, or enter information on our site.
How do we use your information?
We may use the information we collect from you when you make a reservation, surf the website, or use certain other site features in the following ways:
To personalize the user's experience and to allow us to deliver the type of content and product offerings in which you are most interested.
To process your transactions.
To follow up on your tour or rental experience with an optional questionaire for feedback on how we met your expectations.
To email you a few offers of other experiences in the area that might be of interest to you.
How do we protect visitor information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user makes a reservation, enters, submits, or accesses their information to maintain the safety of your personal information.
For your (and our) security, after processing your payment we do not store your credit card information on our server.
Do we use "cookies"?
We potentially set one cookie to know from where you learned about our services.
You can choose to turn off all cookies with no affect on the function or features of this site. You do this through your browser's settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Occasionally, at our discretion, we may include or offer third-party products or services on our website or in follow up emails. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. AdWords Policy
We currently have not enabled Google AdSense on our site but we reserve the right to do so in the future.
California Online Privacy Protection Act
According to CalOPPA we agree to the following:
Users can visit our site anonymously.
Users are able to change their personal information by logging in to their account.
How does our site handle "Do Not Track" signals?
We ignore "Do Not Track" signals, because we do not track or host third-party advertising.
Does our site allow third-party behavioral tracking?
We do not allow third-party behavioral tracking.
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under 13, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation's consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.
We do not specifically market to children under 13.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify the users via email: Within 7 business days
We will notify the users via in site notification: Within 1 business day
We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.
CAN SPAM Act
The CAN SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
Send you confirmation of the details of the services you are purchasing from us.
To be in accordance with CAN SPAM we agree to the following:
If at any time you would like to unsubscribe from receiving future emails, you can and we will promptly remove you from ALL correspondence.
Hidden Canyon Kayak
910 Coppermine Rd.
Page, AZ 86040
+1 (928) 660-1836.